Weston-super-Mare’s main visitor information centre (VIC) has been forced to close at the start of the busy summer season – because of staff self isolating.
The centre, used by tens of thousands of visitors to the resort each year and based at the Tropicana, had to shut on Wednesday after key staff were pinged by the NHS app and told to self isolate.
It is not known exactly when the information centre will open but it is hoped it will be sometime next week.
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Visit Weston manager Caroline Darlington said: “Admittedly it is not ideal timing for the main Visitor Information Centre to close at the start of the summer season.
“But with key members of staff in isolation, it made it impossible for us to operate. We hope to open as soon as practically possible.”
Although the main VIC is closed, a new satellite office opened at the town’s water park this week.
The satellite VIC has been funded by Weston-super-Mare Town Council.
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“The aim of the satellite VIC is to provide a hub for visitors using this end of the beach,” said Mrs Darlington. “It’s a great location for another hub due to the attractions, such as the water park, and the bars, cafes and restaurants in the area.”
People using the satellite VIC will be able to get information on events and things to do in the town as well as details of bus services.
It will be open between 10am and 4pm seven days a week during the main summer season. The new Visit Weston Tuk Tuks were also out for the first time yesterday.
The distinctive three-wheeled vehicles, which have been named TIC Tuks, will be driven around the town to distribute information to the millions of visitors who flock to the resort each year.
The electric vehicles have been funded by Weston Town Council in response to the pandemic, and will be in addition to the current tourist information offices.
Weston is seeing a boost in the number of visitors this year as people opt for staycations due to the international travel restrictions as a result of the pandemic.
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